
Conditions of Satisfaction
Recently, I had a coachee (a coaching client) share with me "that
thing you told me about really works!" When queried further, I
determined that she was talking about me coaching her to ask for
"conditions of satisfaction." My quick definition of conditions of
satisfaction (COS) is defined as making agreements with someone(s)
else such that you base those agreements on what both you and the
other person(s) know will satisfy each other. So what did that mean
to my coachee? Let's name her Joy. Joy was entering a new
relationship with someone and didn't want it to go the same way her
past relationships had progressed, especially since this was someone
she knows she can spend the rest of her life with. When I asked Joy
if she had thought through what her conditions of satisfaction for
being in an intimate relationship would be, she answered, "Wow. I'd
never really thought of doing something like that."
Herein is the key; we don't often think that relationships we
become involved with work effortlessly with a foundation on which
the relationship can grow. A COS is like building a foundation for a
home or for a building. We can't imagine not having that structure
of support on which an edifice can be built, so what's the
difference in creating a structure of support for any relationship,
whether it be personal or professional? Determine how the rest of a
relationship will go by being honest, thought- FULL, and conscious
about what it is that we each require for us to operate from our
best way of being. When queried as to what Joy's COS might be, she
shared, "Integrity is important to me. Being able to know that
decisions we make are based in integrity. Also, having time together
and having time apart. I like time to myself to be able to read and
explore and create and yet, I also want time when I can share new
experiences in a relationship."
As a consequence, Joy began first by determining what and then by
asking for conditions of satisfaction from her potential future mate
which allowed for a whole new conversation for possibility to open
up between them. They now are looking for what's possible out of
what each of them will bring to the relationship based on being
forthright. Joy said to me, "It allows us to not have to be
concerned with having to live through making those mistakes that
each of us have already found out about ourselves. Instead we can
now get on with finding out more about each other."
Here is an example with another coachee, and I'll name her
Chérie, who owns a beautiful home and who has graciously invited her
sister to live with her free of charge. Chérie is an executive who
has a job that keeps her focused and always "on" when she is
working. She and I were on the phone one day, and she shared with me
how unhappy she was with what her sister was doing in her home and
how it was bothering her. When Chérie would come home, she would
find disarray in her once peaceful haven, plus her sister wanted her
to be involved with everything that she was doing. This didn't work
for Chérie; however, she didn't quite know how to handle the
situation and instead had resorted to complaining about it. When I
asked what her conditions of satisfaction were with her sister, she
didn't quite know what I was talking about. At first she was
concerned that it would be too impersonal to set up "rules" as she
had first understood what was meant by "conditions of satisfaction"
in with talking to her sister about what works, and what doesn't
work, for Chérie in her home. It took a few coaching conversations
and Chérie observing how she was being with both her sister and
herself based on how her sister was operating who, up to the point
of discussing it with Chérie, was unaware that her actions were
causing dissent in their home. With putting in the thought for what
COS she would want, Chérie began to realize that she needed "time
out" and along with setting up COS with her sister, came to realize
that she could also set up a "safe haven" in her home where she
could go for well-needed relaxation and serenity.
Creating conditions of satisfaction is not a complicated theory.
Yes, it takes thought and yet they can create a solid and successful
foundation for any relationship that you have. Business, personal,
friend, family member, co-worker, boss, employee: think about it.
What relationships are not working now that if you were to create
conditions of satisfaction may work easier?
Next time you notice something that is happening with you and
someone else that is not working, consider creating conditions of
satisfaction that will work for you and the other person(s) in the
situation. As always, this is not the right way to be, nor the only
way to be, just another possible way of being that may lead you to a
life you love living.
~ Patricia Hirsch, MBA, Master Certified Coach